Terms of service

Please read these Terms of Service ("Terms") carefully before using peptova.com (the "Site") operated by PEPTOVA ("we," "us," "our").

By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, do not use the Site.

Products and Intended Use

All products sold on this Site are research compounds intended strictly for in vitro laboratory research and educational purposes only. Products are NOT intended for human or animal consumption, therapeutic use, or any clinical application.

By purchasing from PEPTOVA, you confirm that:

  • You are at least 18 years of age
  • You will use all products exclusively for legitimate research purposes
  • You will not administer any product to humans or animals
  • You understand that our products are not drugs, supplements, or food products
  • You accept full responsibility for the lawful use and handling of all products purchased

We reserve the right to refuse or cancel any order if we believe products may be used in violation of these terms.

Accuracy of Information

We make every effort to ensure product descriptions, pricing, and availability information on the Site are accurate. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current. We reserve the right to correct any errors and to update information at any time without prior notice.

Pricing and Payment

All prices are listed in U.S. dollars (USD). We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed.

Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed through secure third-party payment processors.

Orders and Fulfillment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, resale intent, or violation of these Terms.

Products are lyophilized (freeze-dried) fresh to order. Standard processing and shipping time is 7–14 business days. Actual delivery times may vary based on your location and carrier performance.

Refunds and Returns

All sales are final. We do not accept returns or issue refunds. Please refer to our Refund Policy for complete details, including our process for damaged or incorrect shipments.

Certificates of Analysis (COAs)

All products are independently tested by third-party laboratories, including Janoshik Analytical. Certificates of Analysis are available on our COA Library page and linked from individual product pages. COA data represents batch-specific testing results and may vary slightly between batches.

Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of PEPTOVA or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, PEPTOVA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the specific product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless PEPTOVA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your misuse of any product purchased.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes acceptance of the revised Terms.

Contact

For questions about these Terms: Email: support@peptova.com